The law agency can have many lawyers and many clients. It would be difficult for a receptionist to handle massive calls and details of available or scheduled meeting for each lawyer. These might be a very time consuming process or can create meeting conflicts. Also, having personal receptionist or call attendant for each lawyer can be expensive for an agency
As there can be many calls of clients who are waiting for their turn in the call queue, it might be frustrating for them. It might result in loss of clients.
Here Authentic Mike Williams Jersey , you need an automated way to avoid such situations and unnecessary expenses. The best option is to automate this process of scheduling meetings. The Appointment Booking IVR Solution is one of the best solutions, which can benefit the law agencies.
How Appointment Booking IVR Solution Works for The Law Agencies?
Whenever
someone makes a call to the law agency, the call will be attended by the IVR
(Interactive Voice Response) System.
The IVR system will play a welcome
message and give different options to the customer based on the IVR prompts fed
into the system. The caller can interact with the system by selecting the most
suitable options.
If the caller doesn鈥檛 want to book an appointment and need
some other assistance, the system will route the call to the respected
person.
If the caller wants to book an appointment, then the appointment
booking IVR solution will play the list of lawyers and other staff. The caller
may choose the lawyer; he wants to book an appointment with.
Once the lawyer
is chosen by the customer, the appointment booking IVR solution will play the
available dates and times for that particular lawyer or the staff member. The
caller can select the date and time based on his convenience.
Once the
schedule is chosen by the customer Authentic
Jahleel Addae Jersey , the appointment booking IVR solution will
ask for the confirmation from the caller.
Once the confirmation is given, the
caller and the lawyer or the staff member, with whom the appointment is
scheduled, will get the message of meeting schedule. This message can be sent in
a form of SMS, email or a voice call.
By implementing an appointment booking Interactive Voice Response System
(IVRS), the law agency can leverage many benefits. Some of them are listed
hereunder:
Automated way for this routine task of booking
appointments
Better utilization of available resources by keeping them free
for the crucial tasks
Better customer satisfaction as they will get a quick
way to schedule the meeting without staying the call queue Authentic Keenan
Allen Jersey , or holding the line while phone attendant is
checking the available schedules
24*7 service as the automated booking IVR
system can work all the time, callers may call any time and schedule an
appointment
More business and more ROI
Total Views: 123Word Count: 544See All articles From Author
CAIRO, Jan. 8 (Xinhua) -- An Egyptian court Thursday decided that April 21 will be the date to sentence ousted President Mohamed Morsi for killing protesters, the official news agency MENA reported.
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Morsi and another 14 prominent figures from the Brotherhood were charged with incitement and involvement in the killing of the ousted president's adversaries who were protesting against the appended constitutional declaration announced on November 2012, which privileged Morsi with absolute power.
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The ex-president, along with top Brotherhood leaders, is facing other charges, including inciting violence, murder, espionage and insulting the judiciary authority.
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