Introduction
There are a group of people in the
community that will some time in their career visit your business; the silent
assassin.
The silent assassin displays all the qualities of a serial
killer as they silently wreck havoc in your business through unrest Nemanja
Vidic Jersey , sabotage, bullying and
non-productivity.
Modus Operandi
The silent assassin is a work of
art! They stalk their victims purposely as they maintain an outward veneer of
respectability towards management and those that have authority. They often
undermine your business and wreck the careers of other employees through a
vicious type of 'office politics' and 'sabotage'?
They love trouble and
strife and seeing other colleagues disadvantaged! The feed the 'grapevine' with
rumour gossip that is in their interests. But you wouldn't necessarily know of
course. They wear great camouflage.
Detecting the Silent
Assassin
Detecting the Silent Assassin is not easy! They often go
undetected for many months with employees afraid to confront them or approach
management about the behaviours of these people.
Surface respectability
and a pleasant demeanour often accompany these people. It is estimated that the
silent assassin has a tremendous impact on productivity where productivity can
decline dramatically and morale plummets and you wake up one morning and wonder
what is going on.
What do they do to my business?
The silent
assassin is an expert in sabotaging other peoples career and the productivity of
your business.
The come to work with the outward guise of working hard
for you only to engage in activities that cost you time and money. It has been
said that sabotage can be defined as coming to work with the express intent of
working slowly Miranda
Jersey , not working, appearing to work Milan
Skriniar Jersey , placing impediments in others performing and
producing and making a conscious choice to undermine your business and in the
extreme to damaging your business deliberately and calculatedly.
How do I
know who they are? You can do your business a favour by taking time out of your
routine regularly and look at the stats,
? Have you a higher employee
turnover than is normal for your industry
? Have you received requests
from departments' employees in particular for employees to be transferred to
another department?
? Lack of team work and working together
?
Increased friction
? Increased absenteeism
? Decreased
productivity
? Decreased profits despite good sales
? Excessive
customer complaints
? Increased 'grapevine' and rumour mill
traffic
? People regularly resigning from their positions
? Low
levels of trust
What do I do?
Trying to smooth the waters or
placating these people will not work! You must take time to carefully
investigate your business and see for yourself. You need to be thorough. Your
people deserve an environment that is safe and wholesome to work in. You
can
? Speak to workers and managers that have worked with the suspected
person and get their opinions.
? Realise that many silent assassins work
on the premise that their behaviours and conduct go unnoticed. This is their
Achilles' heel.
? Have other trusted employees keep and eye open on the
person and pass on examples of inappropriate behaviour to you.
? Keep
thorough documentation
How do I deal with the silent assassin?
A
person who engages in assassination or sabotage has no place in your
business.
You must confront the silent assassin with proof of their
behaviours. Make sure you have everything well documented. Call a meeting and
say to the perpetrator 'Something is not right here and it is affecting our
business. I need to get to the bottom of it and have some concerns about the
negative behaviours and comments that you seem to be displaying'. Give some
examples.
Give the silent assassin time to put their side of the story
forwards. If they start to manifest by defensive behaviour or overtly
rude Mauro
Icardi Jersey , loud and threatening you know you are on the right
track.
This is a sign to you that you are on the right path and that the
likely outcome of the situation is performance management and moving the person
on from your business. The day of the silent assassin in your business must end
or you face potential ruin and legal penalties.
A person who has nothing
to 'worry' about knows their behaviours and conduct can stand up to
scrutiny.
Many productivity problems in the workplace often come down to
a 'fly in the ointment' the silent assassin, the saboteur Matias
Vecino Jersey , the bully! Do your homework and confront. In one
instance where we assisted the business owner, prior to our involvement the
business owner faced ruin and having to close his business so irresolvable
seemed the issues. The business owner now has a thriving business. We have
assisted businesses in a number of these types of events and can attest to the
trauma they bring to your business if left unchecked.
A call to
Arms?
Sometime your business will be confronted by a situation that is
complicated and has been progressively manifesting for some time. In this
situation we recommend that you take advice and get professional human resource
assistance. Your business and your employees are too important to 'stuff it up'.
Don't allow your hard work to be bought to ruins Marco
Andreolli Jersey , take control, take action and take advice! There
are practical actionable strategies for you.
For more information see and
feel free to email Philip with your question if he can help.
Philip Lye
is Director of Biz Momentum Pty Ltd and provides professional management
services for:
Strategic Human Resource Management
Employee Relations
Advice
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